Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive an email confirmation once your order has been shipped.

• If we experience a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times:

  • Local / Domestic Orders: 2–5 business days.

  • International Orders: 7–21 business days (depending on location).

• Please note: delivery times are estimates only and may vary due to customs clearance or courier delays.

Shipping Methods

• We partner with trusted courier services to ensure safe delivery.

• Standard and Express delivery options are available at checkout (where applicable).

Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

• Tracking information may take up to 24 hours to update.

Shipping Restrictions

• We currently ship to [insert countries/regions you support].

• We do not ship to P.O. Boxes, military addresses, or restricted areas.

Customs, Duties & Taxes (for International Orders)

• Customers are responsible for any customs and import taxes that may apply.

• We are not responsible for delays caused by customs.

Damages & Lost Packages

• We are not liable for any products damaged or lost during shipping.

• If your order arrives damaged, please contact us immediately with photos so we can resolve the issue with the carrier.